Problem:
Deploying a brand new vCSA 6.7 appliance results in the following error during the “stage 2: Appliance setup is in progress” phase of the deployment.
This problem is purely related to the DNS name ressolution issues.
Solution:
- You must always use a local DNS server(s) which is up and running in your network. Don’t use public DNS servers like Google DNS servers (8.8.8.8,8.8.4.4) etc.
- Before starting the deployment, make sure that you have created the A and PTR records pointing to the name of your vCenter appliance. Note: If you just create A record and forget to create the PTR record then also the deployment will fail for sure. It requires both the A and PTR records.
In this example case, the FQDN of the VCSA appliance is vcenter.tgxinfra.com with IP address 192.168.1.151. A local DNS server hosts the A and PRT records pointing to the FQDN of the VCSA appliance.
A record
PTR Record